1. No refunds
All purchases of Plan Your Day digital products, paid access, or services are final and non-refundable, except where a refund or other remedy is required by applicable law or the platform through which you purchased.
This policy applies only if you make a purchase. It does not imply that you have been charged, create a paid plan, or change access that is currently provided without charge. Review the price and purchase terms before paying.
2. What the policy covers
Subject to your mandatory rights, refunds are not offered for a change of mind, accidental purchases, lack of use, choosing to stop using the planner, or device or browser limitations disclosed before purchase. Read the relevant listing and check compatibility before buying.
A no-refund policy does not remove remedies for a defective, undelivered, or misdescribed service where law requires a remedy. Duplicate or unauthorized charges should be reported to the payment provider or store and to us as appropriate.
3. Purchases through app stores
For purchases made through Microsoft Store, Google Play, or another authorized store, that store controls its payment and refund process. Submit requests through the store using your order information. Store refund decisions, statutory withdrawal rights, and applicable platform rules take precedence where they apply.
We cannot promise a store refund or override its decision. Do not send full payment-card information, passwords, or security codes to us.
4. Cancellation is different from a refund
If a subscription is offered and you purchase it, cancel future renewal using the provider identified at checkout or in the store. Uninstalling the app, signing out, or requesting account deletion does not necessarily cancel a subscription.
Cancellation stops future renewal under the provider’s terms; it does not normally refund an already paid period, except where required. This policy does not establish any subscription, billing interval, or automatic renewal on its own.
5. Billing questions and legal rights
Contact simpledailyplanner26@gmail.com with the purchase date, store or payment provider, order reference, and a description of the problem. Provide only information necessary to investigate. We may direct you to the store responsible for the transaction.
Nothing in this policy limits non-waivable consumer rights under Indian law or other applicable law. Contact: Plan Your Day, Chikkalasandra, Bengaluru.